When businesses start exploring Managed IT Services, one of the first questions they ask is — "How much does an MSP cost?"
The truth is, MSP pricing isn't one-size-fits-all. It depends on several factors — from company size and service scope to security requirements and technology infrastructure.
This guide will break down exactly how MSP pricing works, what you should expect to pay, and how to choose the right pricing model for your business — without overpaying or compromising on quality.
A Managed Service Provider (MSP) is a company that proactively manages your IT systems, networks, and security — often at a predictable monthly cost.
Unlike traditional IT support (which charges per incident), MSPs offer flat-rate, ongoing IT management, covering:
MSPs help businesses reduce downtime, lower IT costs, and maintain a secure and efficient technology environment.
Proactive IT management that keeps your business running smoothly with predictable costs.
Many companies either overpay for unnecessary services or underinvest in critical IT protection.
Understanding how pricing models work allows you to:
Compare MSP proposals fairly
Budget effectively for IT operations
Identify value-added vs. hidden-cost services
Avoid vendor lock-in and pricing traps
Most Managed IT Services Providers use one (or a combination) of the following pricing structures.
Businesses pay a flat fee per managed device — such as desktops, laptops, servers, or network equipment.
| Device Type | Average Monthly Cost |
|---|---|
| Workstation / Laptop | €30–€80 |
| Server | €120–€500 |
| Network Device (router/firewall) | €50–€200 |
Best for: Small to medium businesses with predictable device counts.
Watch out for: Separate add-ons for mobile devices or IoT endpoints.
Charges are based on the number of active users — ideal for remote or hybrid workplaces.
| Plan Type | Average Cost per User |
|---|---|
| Basic IT Support | €70–€100 |
| Premium Support + Security | €120–€200 |
Best for: Businesses with flexible teams or BYOD (bring your own device) setups.
Note: Ensure multiple devices per user (laptop + phone) are covered.
MSPs often offer three main tiers:
| Plan | Features | Average Price |
|---|---|---|
| Basic | Monitoring, patching, remote support | €50–€100/user |
| Standard | Adds backups, antivirus, cloud support | €100–€180/user |
| Premium | 24/7 support, compliance, SOC monitoring | €200–€300/user |
Best for: Businesses that prefer clear, scalable packages.
Pro Tip: Look for MSPs with flexible customization inside each tier.
A single predictable monthly fee that includes everything — devices, users, support, security, and cloud management.
Best for: Companies wanting zero hidden costs or surprises.
Consider: Review SLA (Service Level Agreement) to confirm inclusions.
Ideal for businesses that only want to outsource certain IT functions.
| Service | Average Monthly Cost |
|---|---|
| Helpdesk Support | €30–€70/user |
| Cloud Backup | €50–€150 |
| Security Monitoring | €100–€300 |
| On-site Visits | €150–€250/hour |
Best for: Companies with an internal IT team needing specific outsourced support.
No two businesses have the same IT setup — that's why MSP pricing varies. Here's what drives cost differences:
The more users or endpoints you have, the more resources your MSP will manage.
Companies with hybrid cloud environments, multiple offices, or legacy systems require advanced management.
Adding cybersecurity, compliance, or 24/7 support increases total cost but reduces downtime and risk.
Industries like healthcare, finance, and government must meet strict security standards — which often add layers to MSP services.
European MSPs in regions like London, Paris, Amsterdam, or Berlin may charge differently based on cost of operations.
Most Managed IT Services Providers include these key components in their monthly pricing:
At CollabsVerse, our MSP packages combine performance, protection, and predictability — no hidden fees, no surprises.
To compare fairly, always ask your provider about excluded services, such as:
Transparent MSPs clearly document these in the SLA (Service Level Agreement).
MSP pricing varies across European markets based on local demand, compliance requirements, and operational costs.
| Country | Average MSP Cost per User | Notes |
|---|---|---|
| UK | £90–£180 | High demand for compliance-focused MSPs |
| Germany | €80–€160 | GDPR-driven data security pricing |
| Netherlands | €70–€140 | Strong SME and startup client base |
| France | €90–€170 | Hybrid cloud and endpoint focus |
| Spain | €60–€120 | Cost-effective remote MSP options |
| Italy | €70–€150 | Growth in managed security services |
When comparing managed service provider pricing, don't focus only on cost — look at value per euro spent.
Does the MSP include 24/7 proactive monitoring?
Is cybersecurity protection standard or add-on?
Do they provide compliance-ready documentation?
Are upgrades and software patches automatic?
What's the SLA uptime guarantee (99.9% or higher)?
Cheaper doesn't always mean better — a reliable MSP saves thousands in downtime prevention and data loss protection.
Understanding the cost differences between managed services and internal IT teams.
| Option | Average Monthly Cost | Key Advantage |
|---|---|---|
| In-House IT Team | €10,000–€20,000+ | Full control, but high overhead |
| Outsourced MSP | €2,000–€6,000 | Predictable costs, 24/7 coverage |
| Hybrid IT (internal + MSP) | €5,000–€10,000 | Strategic outsourcing balance |
Real-world examples of MSP pricing for different business sizes.
Email support, backup, endpoint security
Per-user (€100/user)
~€2,000
24/7 monitoring, compliance, cloud integration
Tiered (Standard Plan)
~€10,000–€15,000
Global offices, hybrid cloud, SIEM integration
All-inclusive
€40,000–€70,000
Let's build a pricing package that fits your business — without overpaying for services you don't need.
Understanding MSP pricing helps businesses make smarter decisions — balancing cost, quality, and strategic value.
The best providers (like CollabsVerse) don't compete on price alone — they deliver predictable, scalable, and secure IT outcomes that support your business long-term.